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Komfort Check-in. Hop on. Check in. Relax.

DB Navigator App — confirm your seat with just a few clicks

With a digital Saver Fare, Super Saver Fare, or Flexible Fare ticket, you can easily check yourself in on ICE trains and selected IC trains — regardless of whether you have a seat reservation or not. Simply open your itinerary in the DB Navigator and confirm your seat with just a few clicks.

Self check-in — your benefits:

  • Relax right away: Take your seat, check in, and in most cases, ticket inspection is no longer necessary.
  • Instant confirmation: Your successful check-in is displayed immediately and is also visible to the train attendant.

  • More time for yourself: Read, work, or relax — you organize your journey your way.
    Seat secured: Your seat is shown as occupied to fellow passengers until your stop — on trains with seat occupancy displays.

    Not using the DB Navigator app yet? Alternatively, you can also check in via the ICE Portal or your browser.

This is how Komfort Check-in works.

Komfort Check-in in the DB Navigator

This is how Komfort Check-in works if you have booked or loaded your ticket in the DB Navigator app.

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Call up your ticket

Call up your current ticket via "My journeys".

Start Check-in

If the ticket meets all the requirements for Komfort Check-in, the “Komfort Check-in” button will appear. Click it as soon as you have taken your reserved seat or an unoccupied seat.

With reservation: Check your seat

Do you have a reservation? Then please check whether the coach number and seat number of the seat you are occupying match what is shown in the app.

If you did not purchase the reservation together with your ticket, click “Use reservation” and select the corresponding reservation. If necessary, you will be asked to enter the 12- to 14-digit reservation number from the confirmation email or the reservation details.

Without reservation: Enter seat

Don’t have a reservation? Then enter the coach number under “Coach” and, next to it, the seat number of the seat you are occupying.

You can also determine the coach and seat number using a QR code.

More information about finding your carriage and seat via QR code.

Complete check-in

Complete the check-in process by clicking the “Check in now” button.

If necessary, you may also need to enter your BahnCard number to complete the check-in.

Tip: If you save your BahnCard in your DB customer account, you will not need to enter it again.

Finished

You are now checked in for this seat and this section of your journey.

Tip: You can change your seat later.

More information about "Changing seats and checking in again"

Komfort Check-in in the browser or via the ICE Portal

You can also check in to your seat on our website at bahn.de/check-in-now.

Alternatively, you can check in via the ICE Portal. Connect to the Wi-Fi network WifionICE on the train. If the ICE Portal does not open automatically, enter www.ICEportal.de in your browser. Click on “Online check-in”.

For Komfort Check-in, you will need your booking number and last name. If you have a reservation, the coach and seat numbers will be displayed automatically. You can add a separately booked reservation later if needed by using “Use reservation” and entering your reservation number.

If you do not have a reservation, enter the coach and seat number for your seat (and, if applicable, your BahnCard number). Then confirm the check-in by clicking “Check in now”.

Change seats and check in again

You have checked in for a seat but would like to sit in a different one? With the “Change seat” function in the DB Navigator, you can check in once for a new seat — in 3 easy steps.

step 1

Have you successfully checked in at your original seat? If so, you can now choose another available seat if you like.

step 2

Have you found a new available seat? Then open Komfort Check-in now. Enter the coach and seat number of the new seat (and, if applicable, your BahnCard number).

step 3

Done already. The check-in has been changed to the new seat.

Find carriage and seat via QR code

Are you travelling without a reservation or would like to check in at a free seat, but don't know your carriage and seat number? In DB Navigator, you can find your carriage and seat number simply via QR code.

Details step 1

Start the check-in process in DB Navigator and tap the QR code scan icon next to where you enter your seat.  You may need to grant the app permission to use your camera. 

Details step 2

Centre the QR code in the indicated part of the camera screen. If the sticker has two QR codes, please scan the one on the right.

The position of the QR code sticker may vary depending on the train and seat. 

Seat in a row of two seats:
The QR code is located on the back of the seat in front, or on the separating panel in front of the seat.

Seat in a group of seats:
The QR code is located above the table on the side wall or by the window.

Seat in a compartment:
​​​​​​​The QR code is located on the wall behind the respective seat, or above the table on the side wall or by the window.

Details step 3

Once you have found your carriage and seat number, click "Check in now" to complete the Komfort Check-in process.

FAQ – Frequently Asked Questions and Answers about Komfort Check-in

FAQ - Komfort Check-in

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